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Player Chat Reporting Feedback

We've received a number of questions since player chat reporting in Java first went into snapshot a few weeks ago. To give you a better understanding of how this feature will work and for answers to common questions, head over to our new blog post and Player Chat Report FAQ.

If you do have any additional thoughts and feedback on player chat reporting then let us know below in the comments.

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  • 3
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    Simply make it optional instead of forced onto every server.

    Reducing the users of chat reporting system would benefit those who actually want to use it by leaving the human moderators more time to evaluate each case.

     

  • 4
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    The Stasi could've never have dreamt about the terror they could achieve with such a system. Honecker is rotating in his grave when he sees how easy it would've been to supervise and monitor the free will and speech of people. Do not implement this "feature". If you do, you will loose players and the rest will move to unsafe third party chat applications and Mod Plugins that will implement third party chats into the game overriding the in game chat. This is not a user friendly feature.  

  • 63
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    The vast majority of players don't want this, and that should tell you all you need to know.

  • 60
    Registered User commented
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    have you even seen any positive feedback on this at all? any?

  • 72
    Registered User commented
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    You do not have the right to moderate what I do or say on my server that runs on my hardware using my electricity - all of which I pay for with my money. Period. Disable this "feature" immediately.

  • 47
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    why this doesn't need to be in the game

  • 58
    Registered User commented
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    No one wants this feature please don't implement it

  • 56
    Registered User commented
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    Just don't

  • 3
    Registered User commented
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    I still feel this would be better applied with an opt in/age restriction.  Allow servers to opt out, but mark them as unverified.  And restrict accounts under 13/16/whatever from accessing unverified servers.  I'd also add parental controls to enable that feature, in case kids are playing on their parents' accounts.

    I am more comfortable now than I was, but I still feel like this system walks an uncomfortable edge of "too invasive".  Most private servers don't need a global report button, and even some public ones may have their reasons for opting out.  It's an option that should be left open, with transparency as to whether a server opts in or out, for players and servers.

    Unfortunately, I've seen large scale moderation develop big issues, and I'm not convinced those issues are easy to avoid.  Verification would allow older players to choose whether they are more comfortable playing on verified/unverified servers if they care, while restricting younger ones to verified servers.  This may not weed out troublemakers from unverified servers, but they likely won't want to miss messing around on verified ones.  Unverified servers can still rely on independent mod teams to weed those troublemakers out, and servers that don't will develop reputations that speak for themselves.  I feel this route would still help protect players, without being quite as intrusive.  False bans aren't 100% preventable, and it sucks a lot more when they lock you out of a whole game.

  • 53
    Registered User commented
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    Please don't implement this feature.

  • 81
    Registered User commented
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    The majority of people haven't been "asking questions" about the chat reporting features.

    They've been pleading with you to walk this decision back for the sake of the game that we love and that you maintain.

    Anyone would be able to gather that sentiment from the feedback that you've been given here and elsewhere, and it's disingenuous to frame this like we're simply confused about what the feature means, and that the best steel-man argument you could make for why we would want it removed is that we simply don't understand it...?

    It's borderline insulting, and although I was giving the benefit of the doubt that this could have just been a misunderstanding resulting from mistakes in how this feature was communicated, the blogposts and wiki articles that confirm our suspicions explicitly have caused me to become increasingly convinced that a decision has already been reached in advance to power through with this feature and that you never intended to take this feedback in the first place, which is shameful in and of itself.

    Please do better.

  • 36
    Registered User commented
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    Since you are adamant about implementing this feature and not making it optional, here are some ways to improve it:

    Preventing Chat Reporting abuse by reporters

    • A filter should be in place that does not allow sending a report if a report with the same reason and the same messages selected has already been sent by another player, or if at least one of those messages has already been sent by the same player with the same reason.
    • It should be mandatory to fill in the description field of a report. The country from which the report is sent should be sent alongside the report so as to verify through some kind of algorithm that the description contains meaningful words and filter out completely meaningless descriptions.
    • There should be a separate option to report chat to server admins. When trying to report chat to global moderators, a message should appear that informs the reporter that behaviour against server rules should be reported to server moderators, while only violations of the Community Standards should be reported to global moderators, prompting players to either proceed with global reporting or report to a server moderator instead.
    • A player reporting bad behaviour should check boxes stating that they have read and understood the Minecraft Community Standards and that they acknowledge that abuse of the Chat Report systems may lead to action being taken against their account.
    • Action should be taken against abusers, and consequences for abusing should be made clear.

    (Continues)

  • 35
    Registered User commented
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    Ideas for a better reporting system (continues from Part 1)

    Improving enforcements and appeals

    • A banned (i.e. either temporarily suspended or permanently banned) player should always have access to the messages that got them banned, the time at which they sent those messages and the server in which they sent them.
    • It should be made clear what kinds of enforcements may be enacted and what kinds of actions lead to each kind of enforcement, with abundance of examples. This is to make the moderation process more tranasparent and therefore trustworthy.
    • The message a banned player sees should also include instructions on how to request a Case Review. There should be a button to request a Case Review on the ban screen that opens the Case Review form.
  • 4
    Registered User commented
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    Get rid of this.

    We as a community already perma ban anyone who WE view as a menace to the Java community.

    This has been a thing for years now through many plugins.  All servers out there that use anything to the concept from a chat plugin to an anti cheat, Perma ban people across all the servers that use such plugins. Also some of us view the concept of second chance as a thing, Microsoft isn't such a company to do that.

    WE as the servers owners of several servers already go through certain data bases and ban such people ourselves so they can't be on many servers.  This feature shall only destroy Minecraft, also  you don't even ENFORCE your EULA to begin with.  Before you even speak of EULA start getting rid of massive pay to win servers, before you even dare try to mess around with Chat reporting.  Also YOU HAVE A BLOCK FEATURE, if people dislike what is in a chat, they can BLOCK THE PERSON.  This report system is over stepping and it WILL has HAS been abused already.

    Many of us won't even update to 1.19 because of this over reaching feature PUSHED by Microsoft.  the Sweden branch of Mojang would of never pushed this kind of an update, because they know how Servers work and have worked for 10 years.

  • 2
    Registered User commented
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    Make it optional and make the punishments mutes instead of bans, or 1.19 will be the next 1.9. Mark my words

  • 44
    Registered User commented
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    L + Ratio

  • 2
    Registered User commented
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    Ok so all but 1 comment i see here is rightfully reiterating that this change being forced upon private servers is a terrible idea.
    If this change does happen as it currently stands, what impacts will it have on RP servers and servers with chat plugins that alter the messaging system as a whole. If we have a player who calls the orc you murdered their friend a "greenskin" or another fantasy slur in a roleplay context, will this be potentially actionable?

    I know this system requires someone to report, allegedly, and is moderated by humans, again allegedly. But this might kill servers where player interaction is a main attraction, whether its Factions servers, MMORPG servers, a random 15 person server someone has advertised on planetminecraft, or anything else where interactions are expected and encouraged.

    If this was an opt-in or toggleable feature it would be on the more acceptable side, but lets hope whatever state this feature is released in people remember spanish is a language unlike Ubisofts chat moderation that forgot what their black ice skins translate to.

  • 4
    Registered User commented
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    Make it optional for privately hosted servers.  You will see 90% of the outrage disappear over night.

  • 4
    Registered User commented
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    This does not change the fact that Minecraft is a sandbox with people of various viewpoints using it as social connection.

    It was never the place of the overruling entity to decide how you are allowed to act on a world you create that is yours.

    If this was a physical place, this would count as communism. That is something we generally frown on as a bad thing.

    This feature should at least be toggleable, if not just removed altogether.

    Not to mention you completely ignored the fact that individual servers already have human moderators, and that each sever is already controlled by the owner of that server. The way it should stay.

  • 4
    Registered User commented
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    I'm going to be blunt with you microsoft: this is only going to create toxicity. People are going to abuse this. There is no way around it. And since you admitted yourself that you don't mind there being false positives, I am sure that there will be way more of them than you realize. You're bring this disaster upon yourselves.

    Servers have had their own form of moderation for over a decade now and by bring in your own moderation without servers asking for it is taking control away from the community. By doing this, your disrupting a working system(a better one btw) that has few flaws. You shouldn't be fixing what isn't broken. Minecraft was fine the way it was.

    Please, listen to your community for once on something. If you keep doing things like this, you will kill the best selling game of all time. Do you really want to be known for destroying history?

  • 3
    Registered User commented
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    Make it optional for server owners, I don't have reason to need your eyes on my private server. I do not care if you say only messages used on reports are checked. I decide who plays and who dosen't on my server not you.

  • 3
    Registered User commented
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    If this is implemented, I will have my bank reverse the charges to get a refund on my multiple accounts.  Further I will start an online campaign to help others get refunds as well.  This is NOT what we paid for.

  • 3
    Registered User commented
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    While I appreciate the effort to create a safe online experience, I am wholly dissatisfied and concerned with this implementation. The manner in which this extends into private servers is an unnecessary and unwanted overreach and feels like an invasion of privacy.

    As a long time private server operator, I will be ending my support for all Mojang products in protest of this new feature. Private servers should be operated at the discretion of the operators, as they see fit, without oversight from a multi billion dollar corporation known for privacy infringement. I pay for the server costs, I contribute my own time to operate it, why should Mojang freely be able to intrude and make decisions on MY behalf without even consulting me? I do not trust that these complaints will be handled objectively by their vague body of community moderators whom credentials are unknown to me and may not align with the moderation guidelines I have worked diligently to implement on my privately operated server.

    The vast majority of the Minecraft online experience is operated by private server owners, yet Mojang believes they have the right to police it however they see fit. This is a draconian judge/jury/executioner style of moderation, and one that I will not stand for. This is the worst misstep Mojang has made in its history as a games company.

    I call upon all server operators, please consider turning down your servers until Mojang sees reason and allows this to be a feature we can toggle.

  • 60
    Registered User commented
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    It seems like this feature could easily ruin anarchy servers.

  • 3
    Registered User commented
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    As you can see Microsoft, you have shown the community your idea and it is obvious the overwhelming majority disagree with it. This is a good tool for servers who cannot moderate themselves and I’m sure you spent a lot of time on this however do not try and ignore your playerbase. As said many times in this chat, make it toggleable and don’t be like every other corporation who think they can do whatever they want and say ‘it’s for their own good’. This change will only cause people to work around it by creating mods as well as finding exploits to not have to use it. Listen to your playerbase, please, as we all feel very deeply about this and only want to help.

    - A fellow minecrafter

  • 4
    Registered User commented
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    This would be an awesome feature if it was toggleable. It would really be helpful for server owners that want to stop problem players from joining, but it should be up to the server.

  • 4
    Registered User commented
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    Esta es una gran violacion a la libertad que solia haber dentro de minecraft....no era esa una de las cosas que hacia a minecraft tam bueno???? Donde queda la comunidad??? Por favor escuchenos y ellminen el sistema de reportes en el chat porque no solo silencian insultos,silencian a la comunidad!!!!

  • 4
    Registered User commented
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    Just cancel it already. Hackers will see the potential the second it is introduced, and could use a hack to ban players, either by fooling you, taking things out of context or attacking your servers. Then they could keep the players banned or force them to pay a ransom to get the hacker to act as an alibi for unban. In addition, this is terrible for free speech on Minecraft servers. It will make Minecraft no better than Roblox.

    I will go a bit philosophical here. If you are going to your house you bought with your own money, but the concrete manufacturer kicks you out from the house because they, who do not own your house or pay for your costs, don't like something you said, how would you feel? You wouldn't even have the right to legally do that. Now replace the house with your Minecraft server and the concrete manufacturer with Mojang. Now you can see how global bans (that aren't strictly opt-in and do not allow the user to access servers which have it disabled) could be illegal. You don't own the servers, so you can't legally keep people from accessing them.

  • 49
    Registered User commented
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    Let servers toggle it, or get rid of it entirely.

  • 2
    Registered User commented
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    How about making a ban last for 30-60 days instead of making it permanent.