Post your suggestions for new skins, textures and worlds made by creators for availability in the Marketplace. We cannot assist with purchase issues or bugs. We are not likely to implement Minecoins as an earned currency for Mini-games or an achievement.

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Minecraft Marketplace Purchase Prompts

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    Registered User commented
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    Yesterday I was looking through the character-creator within Minecraft Bedrock to customize my in-game character.  I was looking through the available items on the marketplace, pressed the select button on my controller once to preview an item, and accidentally pressed the select button a second time; the second press immediately purchased a hat for my character using Minecoins.  Unfortunately I did not like or want the hat I purchased, and I never plan to use it - so I looked up Mojang's refund policy (https://help.minecraft.net/hc/en-us/articles/360030463592-Mojang-Studios-Refund-Policy) and was very disappointed to learn refunds are not given to accidental marketplace purchases ("all purchases are final"); I have no recourse here and this is very disappointing.  This can easily be prevented by adding a confirmation prompt such as: "Are you sure you wish to purchase X for Y coins?".

    Please consider adding a feature that prevents accidental purchases so this doesn't happen to more people.  I would much rather spend those minecoins on content I'm actually interested in purchasing.  Something as simple as a "Are you sure you want to do this" prompt would be much appreciated.  Thank you

  • 1
    Registered User commented
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    This needs to be a thing, since it’s mostly children using their own money to purchase minecoins and don’t realise they are making purchases without a confirmation beforehand