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Discuss Minecraft Marketplace content, including skins, worlds, texture packs, mashups, and other creator-made experiences. Share ideas for content you'd like to see on the Marketplace and feedback on the overall Marketplace experience.

19

Minecraft Marketplace Purchase Prompts

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    Registered User commented
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    Yesterday I was looking through the character-creator within Minecraft Bedrock to customize my in-game character.  I was looking through the available items on the marketplace, pressed the select button on my controller once to preview an item, and accidentally pressed the select button a second time; the second press immediately purchased a hat for my character using Minecoins.  Unfortunately I did not like or want the hat I purchased, and I never plan to use it - so I looked up Mojang's refund policy (https://help.minecraft.net/hc/en-us/articles/360030463592-Mojang-Studios-Refund-Policy) and was very disappointed to learn refunds are not given to accidental marketplace purchases ("all purchases are final"); I have no recourse here and this is very disappointing.  This can easily be prevented by adding a confirmation prompt such as: "Are you sure you wish to purchase X for Y coins?".

    Please consider adding a feature that prevents accidental purchases so this doesn't happen to more people.  I would much rather spend those minecoins on content I'm actually interested in purchasing.  Something as simple as a "Are you sure you want to do this" prompt would be much appreciated.  Thank you

  • 1
    Registered User commented
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    This needs to be a thing, since it’s mostly children using their own money to purchase minecoins and don’t realise they are making purchases without a confirmation beforehand