Important Note: This area is not a support forum. Please do not post information about your account (it will be deleted) or any support related issues or bugs, as they will be deleted.
Learn more about the Marketplace/Store here.
Purchase Issues
- If you can see your coins at account.microsoft.com but not in Minecraft, please contact Xbox Support at: http://support.xbox.com
- If you are still unable to see the coins you have purchased, you'll need to contact support for the site you purchased coins from. (iTunes, Amazon etc)
- If you are unable to see the coins, and you purchased your coins on an Xbox or in the Windows 10 store, please contact Xbox Support at: account.microsoft.com
- If you need a refund, please see the information available here: https://help.mojang.com/customer/portal/articles/35933
The team has decided Minecoins as a reward for mini-games/achievements is "not likely". This idea is now part of Previously Considered Suggestions.
Things you probably will find great to post about in this feedback section:
- Suggestions for new skins, mash-up packs, and other content available in the Marketplace/Store - general additions to mobs, blocks, or biomes should be placed in the appropriate feedback category.
For Add-ons feedback, please head over to the Add-ons category.
Thank you! We look forward to your ideas and input.
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