if you make a purchase and it says it goes through but you reopen your game multiple times and its still not there you should be able to contact support from you market place or inside game menu to find out what happen and get help to resolve the issue instead of having to open webpages and checking card support for help and getting no where near resolving this issue to fix it when you only get cancel your order or refund it when all you want is to find your missing purchase.
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